Privacy PolicyAMS-PrivacyPolicy-v1-20240507

1. Introduction

Alpha Moisture Systems takes your privacy seriously. This Privacy Policy covers how Alpha Moisture Systems Ltd (Data Controller/Data Owner) treats the personal information you provide when using the website www.dew-point.com. Personal information means any information that can be used to identify an individual, including, but not limited to, your name, address, email address and other information that is not publicly available. It does not include anonymised data.

Our Privacy Policy is subject to review and can change anytime to maintain compliance or improve customer service levels. We encourage website users to check this page periodically. By using our site, you consent to our Privacy Policy and warrant to us that you are over 13 years of age.

Alpha Moisture Systems Limited is the data controller and we are responsible for your personal data through your use of our site www.dew-point.com. We value your opinion. For any comments or questions regarding this Privacy Policy, please contact us at:

Contact Details

Full Name of Legal Entity:
Alpha Moisture Systems Limited

Postal Address:
Alpha House
96 City Road
Bradford
West Yorkshire
BD8 8ES
England, UK

Company No:
03902302

Telephone:
+44 (0)1274 733 100

Email:
[email protected]

Contact form: click here

This policy was last reviewed on 22/07/2022.

2. Collection of Personal Data

We collect personal information from you when you register on our site, place an order, download our Apps, subscribe to our newsletter or fill out a form.

When registering, downloading our Apps or using forms on our site, as appropriate, you may be asked to enter your: name, e-mail address, company/trading address, phone number and country. You may, however, visit our site anonymously.

Alpha Moisture Systems automatically receives and records information on our server logs from your browser, including your IP address, cookie information (see below for further details) and the page you request.

3. Use of Personal Data

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience: Your information helps us to better respond to your individual needs.
• To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service: Your information helps us respond more effectively to your service requests and support needs.
• To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails: The email address you provide for site access, subscriptions or order processing will only be used to send you information and updates regarding your requests and orders.

4. Protection of Personal Data

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server where all data is transmitted via Secure Socket Layer (SSL) technology.

While appropriate security measures are in place to control physical, electronic and managerial processes, Alpha Moisture Systems cannot guarantee that personal information will never be disclosed in a manner that is inconsistent with this policy.

5. Disclosure of Data to Outside Parties

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may, for instance, pass your requests for information or support to
our trusted business partners in the UK or overseas. If we have any concerns regarding safeguarding your information on transfer to a third party, we will request your explicit consent before proceeding.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, and protect our or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

6. Retention of Data

We retain personal information only for as long as is required to fulfil the uses of the information as set out above. This includes compliance with appropriate accounting, reporting or other legal requirements.

For tax purposes, the law requires us to keep our customers’ personal information for six years after they cease to be customers.

7. Your Legal Rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at [email protected].

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to anyone with no right to receive it. We may also contact you to ask you for further information concerning your
request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made multiple requests. In this case, we will notify you.

If you are unhappy with how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you have a complaint so we can try to resolve it for you.

8. Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

9. Google Analytics

The services in this section enable the Data Owner (Alpha Moisture Systems Limited) to monitor and analyse web traffic and can be used to keep track of user behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises data collected to track and examine the use of this application www.dew-point.com, to prepare reports on its activities and share them with other Google services. Google may use data collected to contextualise and personalise the ads of its advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy – Opt Out

Cookie Policy

Introduction

This cookie policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use, i.e., the information we collect using cookies, how that information is used, and how to control the cookie preferences.

You can, at any time, change or withdraw your consent from the Cookie Declaration on our website. Your consent applies to the following domain: www.dew-point.com.

What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help the website function correctly, make it more secure, provide a better user experience, and enable us to monitor website performance and analyse what works and opportunities for
improvement.

How do we use cookies?

Our website uses cookies to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to use ALL the cookies. However, you may visit “Cookie Settings” to provide controlled consent.

We use cookies to compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future. If you prefer, you can have your computer warn you each time a cookie is sent, or you can turn off all cookies via your browser settings. Like most websites, some of our services may not function as intended if you turn your cookies off.

What types of cookies do we use?

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies categorised as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyse and understand how you use this website. These cookies will
be stored in your browser only with your consent. You also have the option to opt out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary:

Functional:

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance:

Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics:

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement:

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others:

Other uncategorized cookies are those that are being analysed and have not been classified into a category as yet.

How can I control the cookie preferences?

You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies visit www.allaboutcookies.org.

This Policy was last reviewed on 22/07/2022.

Thank you for visiting our site.

Alpha Moisture Systems Ltd.